4.1 su.etere.com

The main software Etere support uses daily is the website https://su.etere.com/incidents.

From here the support team can manage tickets, send emails, mark the time spent on a solution, make searches in other tickets and so on.

As soon as you open the url above, you land on the login page. Here, you can access with your domain name and password.

support_login_page

In the next chapters we'll see the different sections and functions of the website.